• Once a deposit is processed we are unable to refund or transfer your reservation. Please understand that party planning and space reservation requires advance notice. A cancellation, even with as much as two weeks notice, risks depriving another child of that accommodation for a party and jeopardizes the opportunity for Lost Worlds to re-book the time and space.
  • A party coordinator will contact you 48-72 hours in advance of your scheduled event to review final guest counts, to answer questions and to finalize all details. No date or time changes can be made 48 hours or less from your original Party date and time. Date or time changes made within 72 hours or less will have a $25 rebooking fee.
  • The total maximum capacity per room is 60 guests. Please inquire with our Party Coordinator regarding additional space for guest counts above 60. 
  • Please check in 10 minutes prior the scheduled start time for your party.
  • Activities begin and end promptly according to the window of time that has been scheduled. Activities will begin immediately. No refunds will be given for activities if any guests show up after the scheduled start time. In addition, party end times will not be extended.
  • Food is Delivered to your Party Area 30 Minutes after your Party Start Time.
  • Party Area selection is at the discretion of the manager on duty and is determined by party size and timing.
  • Party Area and Play time start promptly at your scheduled Party Time, Extra room time has to be scheduled in advance and only if there is available time. ID and Payment Card will be held in our safe at the beginning of the Party and Given Back when it is time to pay.
  • Lost Worlds reusable Safety Socks are required and are available for $3.95 plus tax at the front counter or from your party host. Adults entering the play 
  • structure are also required to wear Safety Socks for sanitary and safety purpose